Wednesday, December 25, 2019

On Different Values of Individualism in Chinese and...

On Different Values of Individualism in Chinese and American Cultures 1. Introduction Everyone, every social class and every country have their own unique values. It is the fact that value is the core of cross-culture communication and the differences of culture among countries depend on different values. Value exerts great influence on everyone’s daily life. Scores of people rely on value to obtain knowledge, master the basic skills and foster correct world outlook. China and America are two opposite countries in terms of different values. It exists in many different fields in China and America such as politics, literature and family structure. The essence of these differences actually reflects the cultural differences. The word†¦show more content†¦Tocqueville thought that individualism could be associated with individual value, dignity, happiness, interests and freedom. At the same time, he endowed it into relatively complete theoretical connotations (Alexis de Tocqueville, 1988). Firstly, it emphasizes the ultimate purpose is for in dividual interests. Society is just a tool that serves people. Secondly, it stresses on individual freedom and democracy. Thirdly, it points out from personal view the rightness of privatization of property. American historian Commager thought that individualism eventually became the synonym of Americanism (1988). In the Longman Dictionary of Contemporary English of the 1997 editionï ¼Å'individualism is defined as two concepts. One is the belief that the rights and freedom of individual people are the most important rights in a society. The other is the behavior or attitude of someone who does things in their own way without being influenced by other people. On the contrary, individualism is defined as pejorative connotation in The Contemporary Chinese Dictionary (2005). It points out that individualism means some people who just care about their own interests instead of collective interests, which is not a right idea. By the analysis of the definition of individualism it’s clear that the pattern of Chinese culture stresses people’s inner world and embodies inShow MoreRelatedAmy Tan s The Joy Luck Club1210 Words   |  5 PagesLuck Club, Amy Tan tells the story of four Chinese mothers and their American daughters. Throughout the book, Tan talks about the mothers and the life they had in china, the relationship between their mothers, and why they moved to America. She also writes about the daughters who were born and raised in America and their relationship with their mothers. In addition, she talks about the cultural differences between the Chinese mothers and the Chinese-American daughters. Joy Luck Club is one of the bestRead MoreInfluence Of Cultural Values On Advertising Essay1124 Words   |  5 Pages Influence of Cultural Values in Advertising Name: Institution: Introduction Commercial products of multinational companies are being marketed to people from different cultures owing to an increased growth in the world economy (Lin, 2012). Samli (1995) states that in most cases, consumer attitudes are largely driven by the framework of their culture. Mooji points out that global marketing strategies are not culture-free and should not be because its influence on consumer behavior isRead MoreThe Cultural Values Based On A City, National, And National Level Essay949 Words   |  4 Pagescountry has norms and values that separate them from other countries. This dimension can exist on several different levels, whether the differences are influenced by cultural or societal values based on a city, and state, national, or international level. 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For the myth of collectivism, the reality of individualism came from a Chinese manager working in Paris, a western city. For long-term deliberation, the reality of real-time reaction came from an expat manager in China, and for risk aversion, the reality of risk tolerance came from observations in China by expat managers and a Chinese manager. On the otherRead MoreThe Generation Gap Caused By Collectivism And Individualism1318 Words   |  6 PagesThe Generation Gap Caused by Collectivism and Individualism Whether in non-western countries or westerns countries, when there are changes in politics and societies, families and individuals are affected greatly. In many non-western countries such as China, Japan and Korea, collectivism is considered as one of the most significant values in the cultures, whereas in western countries such as the United states, individualism is emphasized. However, from the middle of 19th century, a great numberRead MoreBehavioral Differences Of Multicultural Team Working With Models Of National Cultural Differences1481 Words   |  6 PagesIntroduction The precise meaning of culture seems too difficult to grasp, but it might be described as shared values, behaviors and assumptions that distinguish one group from another and are passed on from one generation to the next (Schein. E, 1990). Culture can leave a very significant influence on cognition and perception without even being aware of it (Schneider S.C., Barsoux J.L. and Stahl G.K., 2014). So culture differs from country to country at some extent. National cultural differences

Tuesday, December 17, 2019

Malaysia And Singapore Bonds - 843 Words

Malaysia and Singapore bonds are unique and idiosyncratic due to factors such as geography, history, politics, culture and ethnicity.1They are substantial trading partner and their bilateral trade amounted to S$113.4 billion in 2012, up from S$77.2 billion in 2003. The island’s investment into Malaysia has climbed about 25 percent annually over the past three years, according to DBS Group Holdings Ltd.2This increase in trade makes quintessential the need to enhance economic linkages between the two countries and the High Speed Rail (HSR) project presented an opportunity to open up and rejuvenate smaller cities in Peninsular Malaysia by connecting them to the two major metropolises. The HSR is an efficient and safe mode of transport which results in dramatic travel time savings.We will firstly analyse the cost and benefits of the HSR and we will try to discuss if the value of the project outweigh the MYR 40 billion construction cost. Traffic between the two countries through th e Causeway and Second Link is estimated at 400,000 crossings both ways daily, and Civil Aviation Authority of Singapore figures show that an average of 7,500 people left Singapore for Malaysia daily by air last year, of which, say experts, about 6,000 were headed to Kuala Lumpur.3 This will mean that an extra 100000 commuters will be able to travel in both direction daily.The economic and social benefits derived from the agglomeration of 2 cities bring about a huge development potential. TheShow MoreRelatedMutual Fund Or Unit Trust Essay1297 Words   |  6 PagesA portfolio can be interpreted as a collection of investments all owned by the same individual or organization. These investments often include stocks, which are investments in individual businesses; bonds, which are investments in debt that are designed to earn interest; and mutual funds. In this research, the portfolio will be focusing on mutual fund or unit trust . A mutual fund is an investment instrument under the moni toring and management of fund management companies specializing in poolingRead MoreWhat Fundamentals Affect the Yield of Bonds in the Singapore Market3451 Words   |  14 PagesWhat   fundamentals   affect   the   yield   of   bonds    (Singapore   market)                               By:       G8    Lee   Kang   Wee    Olivia   Tan    Daryle- ­Ã¢â‚¬ alexis   Tan    Ho   Guoming                      FIIM   FNCE   102    Professor   Huang   Sheng                                              Introduction       As   Read MoreWhat are bank and non-bank financial institution, compare them briefly and explain each of them.1282 Words   |  6 Pagesfinancial adviser to the government; to act as banker to commercial banks; and to promote monetary stability and a sound financial structure in the country. Some examples of Central Bank are Bank Indonesia, Bank Negara (Malaysia), and while in Singapore, the Monetary Authority of Singapore. Commercial Banks: These banks are privately-owned, profit-seeking financial institutions. According to Ritter and Silber (1989), commercial banks are the most prominent of all financial institutions. These banksRead MoreSpinning Gasing1125 Words   |  5 PagesTitle: Spinning Gasing Review Malaysia. Malaysia. Malaysia. Lots of things remind me of Malaysia in Spinning Gasing, besides it being a national film set in Malaysia with Malaysian actors. The extremely obvious Malaysia-Truly-Asia parts were the first scenes of the film, where the audience were shown shots of various people in several parts of Malaysia practicing the local tradition of their races, whether its of Indian culture, Malay, or Chinese. Then theres the DJ Harry band with members ofRead MoreBrandthink4087 Words   |  17 PagesBRANDTHINK MALAYSIA INTRODUCTION The Malaysian advertising landscape is gradually shifting its traditional media forms to the emergent new media advertising but still at a nascent stage. 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Malaysia has a very attractive GDP growth, due to its various strengths in itsRead MoreEssay on Frozen Vegetables Market655 Words   |  3 Pagescustomers within the food industry. Here you can think of supermarket chains or catering companies. On the other hand, EFT is dealing with 60% of its customers by itself. It does so by dealing directly with four big hotel chains, located in Canada, Singapore, Hong Kong, and other parts in Asia. At EFT it is possible to buy both frozen and tinned products. The products are transported and delivered by ship, which can handle both bulk orders and smaller retail packaging when needed. In that case, atRead MoreRelationship between Stock Price and FDI Essay example1517 Words   |  7 Pagescompanies that listed in the stock exchange market. The stock market was the trading place which the investors and the companies to trade the ownership of the stock for the access of the capital for the companies. 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Monday, December 9, 2019

Network Project Management

Question: Discuss about theNetwork Project Management. Answer: Introduction: The Computer Security Department (CSD) found that they need to replace their outdated computer systems in order to manage the public clients efficiently. The prepared a budget of $ 2.3 million for the replacement of their computer systems [3]. But the government sanctioned only $1.5 million for the project add thus there was a shortage of funding [1]. To reduce the costing of the project no project manager was deployed and the Finance manager was assigned the task of the project manager. The report discusses about the never ending project scope for the Computer Security Department (CSD). New version of the software was implemented in the system and there was a requirement to constantly improve the software to manage its clients. Current Status of the Project The project of implementing new computer technology in the Computer Security Department is ongoing. The proposed deadline for the completion of the project has missed and the software company who was given the contract for the delivery of the software for the new system have failed. They are constantly evolving the software and providing new updates and currently they are working on the last update which they believe would mitigate all the issues associated in the current system. Structure of the Report The structure of the report is done following the benefits that can be obtained following the structure. The report structure is based on the recommendation given to the CEO for choosing project manager and the skills that the project manager should possess and the strategy the CEO should follow for the future development of CSD. Comparison of the Project with JPACE (AProject Management Practice) Here the JPACE approach is used for the comparison of the project with the sound project management practices. JPACE stands for Justify, Plan, Activate, Control and End [6]. It captures the life cycle of the project and helps to keep track on the each stage of the project. Justify: The need for the project is identified and the objectives of the projects are explained. Plan: The works that are required to be carrying out are broken down into small parts according to the proposed budget [7]. The risk associated with the work is assessed and at the end the plan is approved by the manager are the other stakeholders associated with the project. Activate: This is the phase when the stakeholders and the other personnel has approved the plan [4]. Meetings are conducted with the stakeholders to confirm that the participants have agreed with the budget and the time limit to complete the project. Control: The project manager must have a grip on the project and he should keep track on the progress of the work and monitor the employees assigned with a task [5]. End: In this phase the loose ends are tied up and it is make sure that the project has been properly disseminated and the expenditure of the project has clear justification [8]. Recommendation to Bring the Project to a Close In a race to complete activities, the project manager often overlooks the project close out step. The close out step of the project helps to improve the activity of the process for any future development. The best way to bring the project to a close is to define the end in the beginning of the project. In the given case study the project of Computer Security Department (CSD) has not closed. In order to close the project a meeting is necessary in between the team members and the new CEO and have a detail assessment of the project. The CEO have to make it sure that the fund that was allocated for the project was properly utilized and thus proper assessment of the project is necessary. Creation of project history would be a good idea for the proper assessment of the project and the team members should be involved for handling the project documents. Recommendation to Improve CSDs Future Project Management Practices. To improve the project management practice in future CSD can implement A Five-Step Approach for developing the project within their organization. A Five-Step Approach Figure 1: Five Step Approach to Developing a Project Management Best Practice [2] If a very similar project had to be done again, what attributes and/or skill sets should be followed for selecting a project manager? The project manager should have the following attributes and skills to efficiently handle this kind of projects. Should setup and manage budgets- the project manager should have good skills of estimation and certain other knowledge regarding finance. He should be a negotiator and influencer- The project manager should not have any issue working with the other peoples and he should have the capability to influence other people and make them work in his way. He should be a problem solver- he must have the capability to identify the root of problem and analyse possible options to resolve it. The project manager must be a consistent planner- The project manager must have good logical sense and ability to apply these logics in creating an effective plan. Advice given to the CEO The new CEO of Computer Security Department is advised to have a proper analysis on the ongoing project. He should properly understand the project before taking any further step regarding the project. The CEO should have a unique strategy to run the organization and the strategy should make the organization to run for a long time. He should appoint a project manager with all the important skills and attributes discussed above in the report. It is the responsibility of the CEO to build a good culture in the organization and work in teams. Conclusion The report states the current status of the Computer security department (CSD) in implementing new computer system and new technologies for managing the public client. The assignment is compared with the sound project management practices and recommendation is given to close the project. Further recommendation for the improvement of the CSDs future management practice is also given in the report. The skills that a project manager should possess to properly manage the project are discussed in the report and lastly some advice is given to the CEO for managing the project. References [1] J. Davidson Frame, "Reconstructing Project Management",Project Management Journal, vol. 45, no. 1, pp. e2-e2, 2014. [2] M. Snyder, "integrating performance management, asset management and ssmp into csd 1's strategic business planning process",Proceedings of the Water Environment Federation, vol. 2005, no. 15, pp. 1104-1113, 2005. [3] J. Rodney Turner, "Viennese Project Management-Days Project and Emotions",International Journal of Project Management, vol. 22, no. 4, pp. 271-272, 2004. [4] S. Blackburn, "The project manager and the project-network",International Journal of Project Management, vol. 20, no. 3, pp. 199-204, 2002. [5] J. Turner, "INBAM: The International Network of Business and Management Journals",International Journal of Project Management, vol. 31, no. 1, p. 1, 2013. [6] K. Zdanyt and B. Neverauskas, "SELECTION APPROPRIATE PROJECT MANAGEMENT TOOL FOR ADVANCED ORGANIZATION",ecoman, vol. 17, no. 2, 2012. [7] J. Wellman, "Right-brain project management: A complementary approach",Proj Mgmt Jrnl, vol. 38, no. 4, pp. 72-72, 2007. [8] R. Atkinson, L. Crawford and S. Ward, "Fundamental uncertainties in projects and the scope of project management",International Journal of Project Management, vol. 24, no. 8, pp. 687-698, 2006.

Monday, December 2, 2019

Overview of Electronic Commerce free essay sample

Electronic commerce is the process of buying, selling, or exchanging products, services, and information via computer networks. E-business is a broader definition of EC that includes not just the buying and selling of goods and services, but also servicing customers, collaborating with business partners and conducting electronic transactions within an organization. 2. Distinguish between pure and partial EC. Companies utilizing pure EC conduct all of their business online. Businesses utilizing partial EC conduct a portion of their business online and a portion of their business off-line. 3. Define click-and-mortar organizations. These are organizations that conduct e-commerce activities, but do their primary business in the physical world. 4. Define electronic markets, IOSs, and intraorganizational information systems. Electronic market – An online marketplace where buyers and sellers meet to exchange goods, services, money or information. IOSs – Communication systems that allow routine transaction processing and information flow between two or more organizations. Intraorganizational information systems – Communication systems that enable e-commerce activities to go on within individual organizations. We will write a custom essay sample on Overview of Electronic Commerce or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Section 1. 2 Review Questions . List the major components of the EC framework. The EC framework is made up of the following components: people, the public policy, technical standards and protocols, business partners and support services. 2. List the major transactional types of EC. The major transactional types of EC include: business-to-business, business-to-consumer, business-to-business-to-consumer, consumer-to-business, consumer-to-consumer, mobile commerce, intrabusiness EC, business-to-employee, collaborative commerce, nonbusiness EC, electronic government and exchange-to-exchange. 3. Describe the major landmarks in EC history. The major landmarks in EC history began with the use of EDI to transmit business information. This was followed by a wide public acceptance of the Internet. The next major landmark was the development of several early electronic commerce sites online and the growth of the new economy. Another major landmark is the winding down of many of these new economy businesses. 4. List some EC successes and failures. Student answers will vary. Section 1. 3 Review Questions 1. Define a business plan, business case, and business model. A business plan is a written document that identifies the business goals and outlines the plan to achieve them. A business case is a written document that is used by managers to gather funding for specific applications for projects; its major emphasis is the justification for specific investment. A business model is a method of doing business by which a company can generate revenue to sustain itself. 2. Describe a revenue model and a value proposition. Revenue model – Description of how the company or an EC project will earn money. Value Proposition – The benefits a company can derive from using EC. 3. Describe the following business models: name your own price, affiliate marketing, viral marketing, and product customization. Name your own price – reverse auction where bidders submit prices they would pay, and the system attempts to match those prices with merchants Affiliate marketing – One firm helps advertise for another and takes a commission on sales from referrals Viral marketing – Word of mouth marketing Product customization – creating products based on individual needs 4. Identify business models related to buying and those related to selling. Some business models related to buying include: electronic tendering systems, find the best price, group purchasing and supply chain improvements. Some business models related to selling include: online direct marketing, name your own price, affiliate marketing, buyer marketing, online auctions, product and service customization, electronic marketplaces and exchanges and supply chain improvements. 5. Describe how a linear supply chain can be changed to a hub. By allowing all members and levels of the supply chain to interact directly with a central hub (private or third-party), members can more easily communicate back and forth while improving and streamlining their overall processes. Section 1. 4 Review Questions . Describe some EC benefits to organizations, individuals, and society. EC benefits consumers by providing them convenience, speed, cost, customization, personalization and communities. EC benefits organizations by expanding the marketplace, creating a cost savings, improving business processes and promoting interactivity. EC benefits society by improving the standard of living and delivery of public services. 2. List the major technological and non-technological limitations of EC. These limitations are summarized in Exhibit 1. 5. Section 1. 5 Review Questions . Define the digital economy. A digital economy is an economy that is based on digital technologies, including digital communication networks, computers, software, and other related information technologies. It may also be called the Internet economy, the new economy, or the Web economy. 2. List the three characteristics of the digital revolution cited by Choi and Whinston. These characteristics include: a wide variety of digitized products, financial transactions being conducted digitally, and microprocessors and network capabilities embedded in physical goods. . List the major business pressures faced by organizations today. The major business pressures faced by organizations can be divided into markets, societal and technological categories. 4 . List the major organizational responses to business pressures. Organizations respond to business pressures by using: strategic systems, continuous improvement systems, business alliances, electronic markets, increased efficiencies, employee empowerment, supply chain improvements, and mass customization. 5. Describe how EC supports organization responses to business pressures. EC, and technology in general, provide organizations with ways to operate their businesses more efficiently by providing services and functions that in the past have been performed by employees at less than optimum efficiencies. Section 1. 6 Review Questions 1. Define intranets and extranets. An intranet is an internal corporate or government network that uses Internet tools, such as Web browsers, and Internet protocols. An extranet is a network that uses the Internet to connect multiple intranets. 2. What is a corporate portal? A corporate portal is a major gateway through which employees, business partners and the public can enter a corporate Web site. 3. Identify EC transaction models (e. g. , B2B) in Exhibit 1. 9 (page 27). These would include: ? Selling online ? Selling digital goods ? Online auctions ? Reverse Auctions ? Supply chains Answers to EC Application Case Questions EC Application Case 1. 1: Voice-Based 511 Traveler Information Line Questions 1. Enter tellme. com and find more information about this case. Summarize the benefits to the users. Student answers will vary. Users obtain a number of benefits, but the largest is the ability to quickly and easily access travel information from a single number. 2. What is the role of Tellme? What Internet technology is used? Tellme is the technology provider that uses a voice portal to access a number of Web sites and databases. 3. Can this application be classified as m-commerce? As l-commerce? Why or why not? This application is m-commerce since it is accessed with a mobile device. It is not l-commerce, since no location sensors (GPS) are used. EC Application Case 1. : The Success Story of Campusfood. com Questions 1. Classify this application by EC transaction type. This is a hybrid business model combining B2B and B2C elements. The business acts as an intermediary to other businesses (restaurants) and then resells these products to students (food). This business could be described as B2B2C. 2. Explain the benefits of Campusfood. com for its students and for the restaurants it represents. Both parties re ceived benefits from this relationship. Campusfood. com is able to create a market and revenue by reselling restaurants’ food to students. The greater variety of restaurants that they represent, the better possible market for students (and thus higher revenues). Restaurants benefits from the additional marketing and sales volume generated by Campusfood. com 3. Trace the flow of digitized information in this venture. Campusfood. com receives restaurant menus and enters them into their EC site. Consumers view this information on the Internet and place electronic orders to Campusfood. com. The orders are then forwarded digitally to the restaurant. 4. How does the outsourcing of marketing activities contribute to the business? By outsourcing marketing activities, the business is able to benefit from the firms expertise in this area. Additionally, the business is able to concentrate on its core abilities. EC Application Case 1. 3: Orbis Group Changes a Linear Physical Supply Chain to an Electronic Hub Questions 1. Identify the benefits of the ProductBank system to the supply-chain participants. The hub model is beneficial to the participants in the supply chain because it eliminates unnecessary steps in the process, and by doing so lowers overall cost and increases the speed of the process. 2. Where does the cost reduction in the ProductBank process come from? The cost reduction comes from several locations. The first area of reduction is the ability for the retailer or their advertising agency to immediately view and select an appropriate image without the use of a courier. When an image is selected it can be immediately pulled from the database instead of being sent out for scanning. 3. Where does the cycle time reduction come from? The cycle time reduction comes from two locations. The first area of reduction is the ability for the retailer or their advertising agency to immediately view and select an appropriate image without the use of a courier. When an image is selected it can be immediately pulled from the database instead of being sent out for scanning. 4. Explain the benefits of electronic collaboration between the catalog owner and the ad agency. Electronic collaboration between the two parties allows them to communicate more quickly and efficiently than traditional methods. The retailer is able to participate more fully in the process of the selection of photos, while the ad agency is able to more quickly process their customers requests. EC Application Case 1. 4: The Internet and the Intranet Shorten Time to Market for New Drugs Questions 1. How does the computerized drug application system facilitate collaboration? This application system facilitates collaboration because it provides full and easy access to the information needed. In addition, the information can also be easily searched and specific facts retrieved quickly. 2. How is cycle time reduced? Cycle time is reduced because pharmaceutical and FDA employees are able to concentrate more fully on the review of the drug in question. This is accomplished by the ease of searching online databases for facts and information as opposed to wading through hundreds of thousands of pages of paper documents. Answers to Discussion Questions 1. Compare and contrast viral marketing with affiliate marketing. In both viral and affiliate marketing of business, relying on a third party to assist in its marketing effort is necessary. With affiliate marketing, individuals or firms are paid based on the amount of additional business they can send to the selling firm. With viral marketing, individuals are encouraged to market the product to others without any financial gain. 2. Carefully examine the nontechnological limitations of EC. Which are company dependent and which are generic? All of the listed nontechnological limitations are generic concerns with EC with the exception of Lack of trust in EC and in unknown sellers hinder buying. This limitation may be overcome by well-known and established merchants who will bring with them some level of customer confidence. 3. Compare brick-and-mortar and click-and-mortar organizations. Brick-and-mortar organizations only maintain a presence off-line. Click-and-mortar organizations maintain a presence both online and off-line. 4. Why is it said the EC is a catalyst of fundamental changes in organizations? EC causes fundamental changes in organizations because it requires business models and processes to be redesigned and streamlined. This is required for firms to have successful EC. 5. Explain how EC facilitates supply chain management. EC facilitates supply chain management by exposing the inner workings of the supply chain and indicating which areas contribute the greatest value. These indications, coupled with a firm understanding of the chains workings, provide the necessary information for supply-chain optimization. 6. Which of the EC limitations do you think will be more easily overcome—the technological or the nontechnological limitations, and why? Student answers will vary. In most cases technical limitations are easier to overcome, with customer preferences taking more time to adapt. 7. Explain how EC can reduce cycle time, improve employees’ empowerment, and facilitate customer support. EC can reduce cycle time by eliminating steps in business processes. The steps may be redundant or can be replaced with more efficient technology solutions. The elimination of the steps speeds the overall process and reduces cycle time. EC can provide employee empowerment by providing employees with greater and easier access to information provided by the employer. EC facilitates customer support by providing a wide range of technological solutions and communication opportunities. Additionally, EC supports self-help customer service so consumers can answer their own questions. 8. How does EC facilitate customization of products and services? EC facilitates customization by allowing customers to see the full range of options available for a given product. Customers are then able to select the options that they desire and these options may be sent directly to the manufacturer or service provider. This provides a more direct link between the customer and the firm that will eventually fill their custom order. 9. Why is buying with a smart card from a vending machine considered EC? EC can be defined as the application of technology toward the automation of business transactions and workflow. Because a smart card uses technology to automate a process (creating greater efficiencies and ease-of-use) it can therefore be considered EC. 0. Why is distance learning considered EC? EC can be defined as the application of technology toward the automation of business transactions and workflow, as well as a gathering place for community members to learn, transact and collaborate. Distance learning fits both of these definitions because it provides the technology solution for workflows (education) while also creating a learning community. Internet Exe rcises (Note: URLs may change over time; please check the Internet Exercises on the Turban Web site for possible updates: www. prenhall. com/turban. ) 1. Enter bigboxx. com and identify the services the company provides to its customers. What type of EC is this? What business model(s) does Bigboxx use? This company provides a large supply of office products, as well as other products and services to customers in the Hong Kong market. This company focuses primarily on B2B sales. This company makes the majority of its revenue through the direct sale of items. 2. Enter Amazon. com’s site (amazon. com) and locate recent information in the following areas: Student information will vary based on when this question is completed. a. Find the five top-selling books on EC. b. Find a review of one of these books. c. Review the customer services you can get from Amazon and describe the benefits you receive from shopping there. Amazon. com provides several services for customers. These benefits include: †¢ free shipping on large orders †¢ the ability to track orders †¢ the ability to combine orders †¢ the ability to send orders as guests †¢ additional answers will vary d. Review the products directory. Amazon. com provides a wide variety of products including books, electronics, music, travel services and many others. . Enter priceline. com and identify the various business models it uses. Priceline. com uses the â€Å"name your own price† or reverse auction business model. This model allows consumers to place bids for different services with several third-party companies through priceline. com. If the amount paid by the customer meets the third-party company’s minimum sales pri ce, the customer purchases the product or service at that price. 4. Go to ups. com and find information about recent EC projects that are related to logistics and supply chain management. UPS provides a variety of EC business products and solutions. Many of the solutions allow companies to easily ship, track and receive packages through UPS. In many of these cases, UPS provides software and services that allows customers to link UPS information to their existing information or e-commerce systems. The systems then allow greater visibility of the supply chain creating easier understanding of problems and opportunities in logistics. 5. Go to mixonic. com and create a CD. Then go to nike. com and design your own shoes. Next visit iprint. com and create your own business card. Finally, enter jaguar. com and configure the car of your dreams. What are the advantages of each activity? The disadvantages? Each of these sites provides the ability of individual customization for various products. The major advantage of this system is the ability of the consumer to create and purchase a product that meets their individual specifications. The disadvantages of the systems are the limitations and possible customizations and the additional cost and fulfillment time associated with customized products. 6. Enter chemconnect. com. What kind of EC does this site represent? What benefits can it provide to buyers? To sellers? This company provides an Internet-based exchange for the buying and selling of chemicals and plastics. This site provides benefits to both buyers and sellers. Buyers are able to evaluate pricing, availability and other information from a variety of sellers. Sellers are able to present their products for sale to a wide variety of buyers. 7. It is time you try to sell or buy on an online auction. You can try eBay. com, auction. yahoo. com, or an auction site of your choice. You can participate in an auction of almost any country. Prepare a short report describing your experiences. Reports will vary based on the auction site used by the student. In many cases students will comment on the overall experience of listing and purchasing products. Points of reference would include the ease-of-use of the site, the ease in searching and gathering information, the ability to compare products and the ease in completing transactions. 8. Try to save on your next purchase by using group purchasing. Visit letsbuyit. com, shop2gether. com, and buyerzone. com. Which site do you prefer? Why? Opinions will vary based on student preferences. . Enter espn. com and identify all sources of revenue there. I was able to identify: Advertising (pop-up) Advertising (co-branding MSN) Advertising (banners) Advertising (internal, for ESPN) E-Commerce (sales) Team Assignments and Role Playing 1. Assign each team two failed or failing Internet companies (e. g. , musicmaker. com, comdex. com). Use startupfailures. com to identify companies th at are in distress. Fortune. com is a good source of details for particular business failures. Have each team prepare a report on why is the companies failed or are failing. Responses will vary based on the businesses chosen by students and the source of their information. 2. Each team will research two EC success stories. Members of the group should examine companies that operate solely online and some that extensively utilize a click-and-mortar strategy. Each team should identify the critical success factors for its companies and present a report to the other teams. Responses will vary based on the businesses chosen by students and the source of their information. Answers to End-of-Chapter Real-World Case Questions: E-Commerce Supports Field Employees at Maybelline Questions 1. IVR systems are still popular. What advantages do they have over a system in which the reps mail or fax reports? Information comes in faster, and in a machine understandable format. 2. Explain why the MSP application is an e-commerce application. Compare it to the definitions and classifications in the chapter. The MSP application is an e-commerce application because it uses IT to directly enable communications and sales of products. 3. The existing technology enables transmission of data any time an employee can access the Internet with a PC. Technically, the system can be enhanced so that the data can be sent wirelessly from any location as soon as they are entered. Would you recommend such a wireless system to Maybelline? Why or why not? Student answers will vary. Students will weigh the benefits of real-time information against the costs and access issues of a new system. 4. Summarize the advantages of the new MSP system over the IVR one. Some of the advantages include: †¢ Easier to use †¢ More accurate information †¢ More detailed information †¢ More timely information †¢ Two-way communication †¢ Fulfills more roles